For patients who have cycled through therapy and medications without relief, interventional psychiatry has become the next stop, and one of New Hyde Park, N.Y.-based Northwell Health hospitals built its reputation on one of the oldest tools in that kit.…
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Suicide moved into the 10 leading causes of death in the U.S. in 2024, even as the number of suicide deaths declined from the year before. The finding comes from the CDC’s National Center for Health Statistics’ Sept. 22 report,…
Every health system, from a 15-location clinic group to a national system with tens of billions in revenue, shares the same overlooked front door: the phone. Yet, almost none of them treat it as a revenue channel. Abandoned calls, long…
Oct 29, 2026 12:00 PM - 1:00 PM CDT
Presented by:
Presenters:
- Malik Bahar, AVP Digital & Customer Loyalty, Virtua Health
- Valerie Daugherty, Director of Patient Access, Collaborative Health Partners
- Jennifer Preciado, Performance Manager, Keck Medicine of USC
- Scott D'Entremont, CEO, Parlance
The Labor Department is narrowing its enforcement focus on health plans’ compliance with federal mental health parity requirements, prioritizing three areas it considers highest-risk for participants while easing enforcement of newer requirements tied to ongoing litigation. The department’s Employee Benefits…
The VA Office of Inspector General identified deficiencies in acute inpatient mental healthcare at the Audie L. Murphy Memorial Veterans’ Hospital, part of the South Texas Veterans Health Care System in San Antonio. The findings ranged from gaps in medication…
From the moment a 911 call is placed to the moment help arrives, every second and every detail matters. In a health system, that call might originate in a patient-care area, an emergency department, a medical office building, a parking…
Oct 22, 2026 10:00 AM - 11:00 AM CDT
Presented by:
Presenter:
- TBD, TBD
At Inova Health System’s adult infusion center, patient hours had climbed significantly. Then severe understaffing hit — and leaders faced a hard question: could they hold that volume with fewer nurses at the bedside? The proposed fix, a new nurse-pull…
Presented by:
Presenters:
- Monica Cfarku, MSN, RN, TCTCN, CCM, NE-BC, Senior Director of Oncology Nursing Services, Inova
- Tricila Ronquillo, BSN, RN, Nurse Manager, Inova
The American Federation of State, County and Municipal Employees (AFSCME) Council 31 filed a lawsuit challenging the state of Illinois’ planned downsizing of Choate Mental Health and Developmental Center in Anna, Ill., NPR Illinois reported Sept. 17. Choate had 75…
Medicaid members with behavioral health conditions pass through emergency departments, inpatient units and outpatient follow-up as though each were a separate system. For most plans it is, and the members who need coordination most are the least likely to get…
Oct 14, 2026 11:00 AM - 12:00 PM CDT
Presented by:
Presenters:
- Kristi Carney, Director of Behavioral Health, CareSource, Indiana Market
- Nishi Rawat, MD, Chief Clinical Officer and GM Automated Transitions, Bamboo Health
Follow-up colonoscopy rates after a positive stool-based test range from 24-75%, according to NCQA. Same test, same result, very different odds that the whole screening continuum actually gets completed. That spread has been invisible in quality reporting. HEDIS scored health…
Oct 20, 2026 12:00 PM - 1:00 PM CDT
Presented by:
Presenters:
- Jordan Karlitz, MD, Senior Medical Officer, Screening, Abbott
- Brenna Lin, Applied Research Scientist, Population Health, National Committee for Quality Assurance