Guidelight has opened a new mental health clinic, Guidelight SouthPark, in Charlotte, N.C. The company’s first North Carolina-based clinic provides partial hospitalization and intensive outpatient services for adults, and aims to provide fast access to care, with most patients seen…
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Many health plans still rely on basic segmentation and static messages — leaving members feeling like numbers. But the stakes are rising fast: With heightened expectations and fierce competition, payers must deliver timely, relevant experiences to keep members engaged. In…
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Presenters
Robert Connely
Pega Systems – Healthcare Industry Market Leader at Pega Systems
Lori Logan
President & CEO, NASCO
Integrating AI into utilization management (UM) holds great promise. However, but without the right foundation, adoption stalls. At Sharp HealthCare, leadership knew that selecting the right AI tool was only part of the puzzle. They built a deliberate change management…
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Presenters
Zachary Lenert, MSN, RN, NEA-BC, AMC
VP of Integrated Care Management Sharp Healthcare
Tonya Soroosh, MSJ, RN, CCM
System Director, Case Management Sharp Healthcare
Denials are no longer just a back-office problem. They’re draining revenue, overwhelming clinical teams and accelerating burnout — and the old playbook isn’t working. In this timely panel discussion, hospital and health system leaders will unpack how they’re shifting from…
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Presenters
Jerilyn Morrissey, MD
Chief Medical Officer, CorroHealth
Employers are looking to increase mental health resources available to employees in 2026, according to Mercer’s “Survey on Health & Benefit Strategies for 2026.” The consulting firm surveyed 504 organizations with more than 500 employees about their 2026 benefit strategies. …
Five recent grants seek to strengthen the behavioral health workforce by bolstering expanded training programs, student support and increased access to care in underserved communities.
Health systems are opening new outpatient, urgent care and inpatient behavioral health sites. Here are nine recent openings to know:
Traditional automation can only go so far in solving today’s operational and compliance pressures. As costs rise and member expectations grow, payers need a smarter path forward. This e-book introduces agentic automation — a new approach that blends human judgment,…
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Health systems are navigating tighter margins, higher expectations and widespread staffing strain. But traditional automation — limited to simple task execution — won’t carry organizations forward. This short guide introduces the next chapter: agentic automation. By combining AI-powered intelligence, human…
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Health systems don’t have the luxury of building their way out of capacity constraints. WakeMed didn’t — and still boosted prime-time surgical access and throughput by double digits. In this session, WakeMed’s Chief Medical Officer Charles Harr, MD, shares how…
Presented by:
Presenters
Charles D. Harr, MD, MBA
Rear Admiral, MC, SHCE (Ret.), CMO/Executive Healthcare Strategist, WakeMed Health