Behavioral health leaders often talk about building a continuum of care, but what that looks like on the ground may vary. At Becker’s Behavioral Health Summit in November, leaders from across the industry gathered to discuss how systems are working…
The Latest
The Oklahoma Department of Mental Health was fined $928,400 for failing to comply with court-mandated deadlines to provide timely mental health treatment to defendants deemed incompetent to stand trial, according to a Nov. 18 report from The Frontier. The fines,…
Patients today expect upfront clarity on cost and when they don’t get it, they delay or avoid care. That makes accurate estimates more than a finance issue; it’s a trust issue. Join leaders from Mercy Health to hear how they…
On Demand
Presented by:
Presenters
Staci Fletcher, CHAM
Director of Patient Access, Mercy Health
Ben Koppenheffer
Senior Director – Client Success, Waystar
Health systems are under renewed pressure to embed equity across the patient journey. For non-English-speaking populations, language access is a critical piece but often underfunded, disconnected and reactive. At Intermountain Health, Lehigh Valley Health Network and LCMC Health, that’s changing.…
Dec 10, 2025 11:00 AM - 12:00 PM America/Chicago
Presented by:
Presenters
Dr. Toni Flowers
Corporate Chief Opportunity and Social Responsibility Officer LCMC Health
Joumana De Santiago
Director, Interpreter Services and Language Access Center Lehigh Valley Health Network
Carlos E. Martinez-Morales, BS, CMI, CHI, UT-CMLI-Spanish
Director, Language Services & Cultural Competence Intermountain Healthcare
Corey Bolt
Strategic Business Development Executive, Language Services AMN Healthcare
Irvine, Calif.-based Discovery Behavioral Health has appointed Thomas Britton, PhD, as chief executive officer, effective Nov. 17. Dr. Britton succeeded John Peloquin, PhD, and will lead the organization as it expands the measurement-based care model, according to a Nov. 17…
Washington, D.C.’s behavioral health agency is changing course on a 2018 commitment to place a full-time licensed mental health clinician in every public and charter school, citing staffing shortages and underperformance by contracted community providers. The revised approach began this…
New York City’s B-HEARD program — an initiative that sends health professionals, instead of police officers, to respond to 911 calls for nonviolent mental health emergencies — will transition to full operation by NYC Health + Hospitals in the spring…
A patient with lifelong epilepsy visits their physician. After trying multiple medications, the symptoms persist. The patient weighs the risks and benefits of epilepsy surgery for the possibility of a seizure-free life. Although the physical symptoms may subside, there is…
Health systems are pursuing growth targets with an exhausted clinical workforce. Leaders from Jefferson Health, Henry Ford Health and Rush will make the executive case for physician well-being — not as a perk, but as a lever for retention, access…
On Demand
Presented by:
Presenters
Jim Gilligan
VP Health System and Group Partnerships, American Medical Association
Joseph G. Cacchione, MD, FACC, CEO
Jefferson Health
Steven Kalkanis, MD, EVP
Henry Ford Health; CEO, Henry Ford Medical Group and Henry Ford Hospital
Luis A. Garcia, MD, FACS, MBA, FACHE
President, RUSH Medical Group
Heather Farley, MD, MHCDS
VP of Professional Satisfaction, American Medical Association
Eighty-five percent of healthcare consumers consider perceived safety when choosing a provider — and this assessment starts online, not at the front desk. Outdated listings, unclear communication and disjointed workflows can erode trust before a visit even begins. Press Ganey’s…
Presented by: