First responders were called to Kalamazoo (Mich.) Behavioral Health Hospital 299 times from January 2025 through the week of Oct. 12, 2026, as the facility faces possible license revocation over patient safety violations, according to an Oct. 16 News Channel 3 report.
Emergency dispatch records show that the calls involved medical emergencies, reported assaults and 911 hang-ups, some of which may have been accidental.
Separate records obtained by the news outlet show that patients were transferred to another hospital at least 57 times between January and May 2026. The Michigan Department of Licensing and Regulatory Affairs is reviewing 43 of those incidents involving patient falls, assaults, unexplained injuries and patients found unresponsive.
State regulators have documented dozens of violations that could result in the hospital losing its license. A hearing regarding the facility’s future, originally set for Oct. 14, has been moved to Dec. 8.
A spokesperson from NeuroPsychiatric Hospitals, which owns and operates the hospital, told Becker’s:
“The hospital implemented an acuity-based staffing process to align staffing levels with patients’ assessed care and supervision needs, including fall risk. This process guides staffing adjustments to support appropriate patient monitoring and fall prevention.”
At the Becker's Fall Behavioral Health Summit, taking place November 4–5 in Chicago, behavioral health leaders and executives will explore strategies for expanding access to care, integrating services, addressing workforce challenges and leveraging innovation to improve outcomes across the behavioral health continuum. Apply for complimentary registration now.
