Whitepapers

Eighty-five percent of healthcare consumers consider perceived safety when choosing a provider — and this assessment starts online, not at the front desk. Outdated listings, unclear communication and disjointed workflows can erode trust before a visit even begins. Press Ganey’s…

This resource outlines the significant burden of schizophrenia on patients and healthcare systems, emphasizing the prevalence of persistent symptoms (positive, negative, and cognitive) despite treatment. It highlights the high rates of treatment discontinuation due to bothersome side effects and the…

Healthcare workers operate under intense pressure: long shifts, critical decision-making, emotional labor, and exposure to trauma. These demands take a toll on mental health, and traditional support often falls short of what today’s clinicians and staff truly need. This guide…

Physician turnover is costly. Time-to-fill is long. And burnout is accelerating. In response, more health systems are shifting their approach to locum tenens by embracing strategic planning instead of reactive problem solving. The 2025 State of Locums Report—drawing on new…

From supply chain disruption to payer friction, healthcare’s persistent operational challenges share a common root: contracts. Yet for many health systems, critical agreement data remains scattered and underutilized — limiting visibility, fueling revenue loss and increasing exposure to risk. This…

Clinical leaders understand the value of early cancer detection — but scaling hereditary cancer risk assessment across multiple care sites? That’s a different challenge entirely. HCA Healthcare Sarah Cannon Cancer Network faced this challenge head-on. Through a strategic partnership, they…

Patients at elevated risk of breast cancer are often missed in routine care and with paper-based high-risk screening programs. Midstate Radiology Associates (MRA) changed that. In 2021, MRA overhauled its approach with a digital-first platform that standardizes history collection, calculates…

The demand for autism care is rising, but the specialists who provide it are burning out. Board Certified Behavior Analysts (BCBAs) are at the heart of applied behavior analysis (ABA), a widely used therapy model for individuals with autism and…

Acute pain management remains fragmented across hospitals and departments. Protocols vary by unit. Teams operate in silos. Nonopioid options are underused. Patients fall through the cracks — especially during transitions of care. Without a coordinated approach, health systems face higher…

Mercy, a 55-hospital system based in St. Louis, set out to overhaul shift coverage and reduce reliance on premium labor. Four years later, it has built a scalable workforce model that increases flexibility, fill rates and staff satisfaction. So far,…