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Payer

Medical loss ratios are crossing 90%, and traditional payment integrity models can’t keep up.  Teams waste months digging through vast amounts of unstructured documents, including CMS guidelines, reimbursement policies, contracts, and coding manuals, only to generate rules that never yield…

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Payers and providers are widely using AI — but most aren’t seeing full value. Despite near-universal adoption, a nationwide survey conducted with Becker’s Healthcare found fewer than half of organizations are fully committed to using AI to transform outcomes and…

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Health plans are facing rising claim volumes, staffing challenges, and a surge in rework. Traditional automation, tied to individual applications, can’t keep up. Agentic automation offers a better way. By unifying AI agents, software robots and humans in a coordinated…

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Musculoskeletal (MSK) conditions now cost the U.S. more than $420 billion, yet many payer-led interventions fail to engage patients early enough to prevent low-value procedures and rising costs. This new report from TailorCare shows what happens when patients are guided…

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For health plans and health systems, care gaps present clinical, financial and operational challenges. Missed screenings, fragmented communication and outdated outreach methods put incentive dollars, member trust and Star Ratings at risk. But some organizations are finding a way forward.…

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