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Most health systems still rely on outdated communication workflows that frustrate patients and overextend staff. Calls go unanswered, wait times grow and teams can’t keep up. These breakdowns are more than operational. They directly impact access, satisfaction and care continuity.…
On Demand
Presented by:
John Poli
Industry Principal, Healthcare, RingCentral
RCM leaders are being asked to do more with less — while the stakes keep rising. As workforce shortages persist and reimbursement complexity grows, the promise of AI and automation is more relevant than ever. Yet many health systems continue…
On Demand
Presented by:
Sandy Lood
VP of Revenue Cycle, Cottage Health
Christine Fontaine
Solution Strategist, WaystarPresident
As infusion therapy becomes more complex, health systems face growing challenges, from payer navigation to care access and leakage. But leaders from Corewell Health and Bon Secours Mercy Health are reenvisioning their infusion strategies to improve patient experience, ease provider…
On Demand
Presented by:
Amanda Gordon, PharmD, MS
Vice President, Ambulatory Pharmacy, Bon Secours Mercy Health
Jason McCarthy, PharmD
Senior Vice President, Chief Pharmacy Officer, Corewell Health
Dale Drizd, PharmD
Managing Director, Visante
After a volatile year for healthcare transactions — marked by regulatory headwinds, rising capital costs and strategic pivots — 2025 is shaping up to be a defining year for M&A across healthcare. Drawing on insights from top deals and industry…
On Demand
Presented by:
Taryn Nasr, ASA, CVA
Director, VMG Health
William Teague, CFA, CVA
Managing Director, VMG Health
Despite years of investment, many health systems aren’t seeing the outcomes or cost savings promised by value-based care (VBC). The missing link? Interoperability that goes beyond check-the-box compliance to deliver real-time, high-quality clinical data that’s actually usable at the point…
On Demand
Presented by:
Ruben Nazario, MD
Medical Director of Clinical Informatics, Availity
Without strong clinical leadership, hospitals risk fractured care delivery, disengaged staff and slower response to crises. More health systems are closing these gaps by building robust clinical leadership pipelines — empowering front-line physicians to lead change, improve outcomes and strengthen…
On Demand
Presented by:
Sergio Zanotti, MD, FCCM
Chief Medical Officer, Critical Care, Sound Physicians
