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Process Improvement

Service lines are central to hospital strategy but too often, decisions about them rely more on gut instinct than evidence. The result? Fragmented strategies, siloed operations and inconsistent performance. Join healthcare leaders to explore how to reframe service lines as…

Nov 14, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Michelle Kannapel

System Vice President, Strategy & Growth, Norton Healthcare

Rebecca Limestall

Principal, Intelligence, Sg2

Janelle Kwan

Associate Principal, Intelligence, Sg2

Missed voicemails. Delayed escalations. Disconnected channels. For many health systems, communication breakdowns are at the root of care delays, clinician frustration and compliance risk. In this on-demand session, two industry leaders share how AI is helping health systems get ahead…

On Demand

Presented by:

Presented by

Presenters

John Poli

Industries Principal, Healthcare, RingCentral

Mike Stowe

Senior Director, Developer Product Marketing, RingCentral

Traditional consultants deliver reports and recommendations — then leave hospitals to figure out the rest. It’s a model that’s falling short in today’s healthcare environment. That’s why hospitals are shifting toward co-managed partnerships. These models embed clinical and operational leaders…

Nov 18, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

John Birkmeyer, MD

President, Medical Group, Sound Physicians

Roberta Luskin-Hawk, MD

Regional President, Sound Physicians

Melissa Buchner-Mehling, MD, CHCQM, CPHYADV, FABQAURP

Associate Chief Medical Officer, Sound Physicians

In times of stress or transformation, open and honest communication becomes the cornerstone of team cohesion, collaboration, and trust. This session examines the real risks of poor communication and outlines a clear, practical path toward transparency, consistency, and openness at…

Oct 22, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Alberto Hazan, MD, MBA

s the Senior Vice President of Envision Physician Services for the West Division and has been a practicing emergency physician for more than 18 years. He is the author of over 40 medical articles and seven novels, including Dr. Vigilante, the #1 bestselling medical thriller soon to be adapted into a television series.

Today, over three quarters of US adults are actively trying to lose weight, and many are turning to prescription medications to do so. But while these drugs can be effective, fewer than one in three patients remain on GLP-1s after…

Oct 27, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Maggie Williams, MD

Senior Medical Director, MD Live

Catherine Brown

VP of Clinical Services, Welldoc

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Reducing length of stay isn’t easy, especially when discharge planning is hampered by delayed processes, limited visibility to estimated discharge dates (EDDs) and growing capacity strain. That was the case at Mobile, Ala.-based Springhill Medical Center — until a focused,…

Oct 9, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Sharon Barnicle, RHIA, CRCR

Executive Director, Revenue Cycle Springhill Medical Center

Hospitals face an overwhelming number of performance metrics, making it challenging to know where to focus. In this session, you’ll learn how health system leaders cut through the noise prioritizing the right metrics and using advanced analytics, interdisciplinary huddles, and…

Sep 24, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Tony Briningstool, MD, FACEP

Chief Executive Officer, Emergency Medicine

Mihir Patel, MD, MBA, CPE

Chief Executive Officer, Hospital Medicine

Despite years of wellness-focused interventions, burnout remains a top threat to clinician retention, care quality and staff morale. Many health systems struggle to turn well-being efforts into lasting change. In this on-demand webinar, leaders from Jefferson Health and Kaiser Permanente…

On Demand

Presented by:

Presented by

Presenters

Nicole Escobedo

Senior Director, Clinician Well-being Jefferson Health

Mary Pan, MD

Chief Wellness Officer Washington Permanente Medical Group, Kaiser Permanente Washington

Nancy Nankivil

Director of Organizational Well-being American Medical Association

Disconnected systems and inefficient workflows often lead to patient frustration, staff dissatisfaction and compliance risk. In today’s complex healthcare environment, outdated communication tools slow decision-making and leave critical messages unanswered, which has negative implications for  care quality and patient satisfaction.…

Sep 17, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

John Poli

Industries Principal, Healthcare, RingCentral

Mike Stowe

Senior Director, Developer Product Marketing, RingCentral

Hospitals are racing to prepare for CMS’ TEAM model – and Prime Healthcare is already ahead. As the BPCI-A era ends, the shift to TEAM requires fast action: robust data systems, cross-continuum coordination and SDOH strategies that support equitable, episode-based…

Sep 4, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Dr. Ahmad Imran

Vice President, Quality & Value-Based Care Prime Health Care

Dr. Mansoor Khan

CEO Persivia

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