Health IT

Patient expectations are rising and legacy contact centers aren’t keeping up. The result? Frustrated patients, exhausted staff and missed opportunities to build loyalty. But some health systems are flipping the script with help from AI agents purpose-built for healthcare. Join…

Learn how to unlock interoperability and CMS readiness with the infrastructure you already have. Slow, outdated infrastructure is putting payer-provider organizations at risk of falling behind on upcoming CMS mandates for interoperability, patient access, and prior authorization. And these regulations,…

Clinically relevant information — including referral letters, faxes and discharge notes — often exist in unstructured formats. The result: care delays, manual review overload and untapped reimbursement. However, some health systems are now using tech to unlock structured insights from…

Home health care models are here to stay — but only if patients stay engaged, safe and connected. That’s where scalable, HIPAA-compliant technology makes the difference. In this session, commercial and technology leaders reveal how to transform care delivery at…

Hospitals need more than just technology—they need seamless, secure, and private connectivity to power innovation and enhance patient care. Cox delivers solutions that go beyond the expected, strengthening healthcare operational efficiency and cyber resiliency in ways you might not even…

Patients expect clarity, speed and connection — but healthcare often falls short, especially in high-stress settings like the emergency department. At Children’s Hospital Los Angeles, HCA Healthcare and a large IDN in the midwest, leaders are flipping the script with…

Gaps in patient monitoring can lead to missed deteriorations, delayed interventions and increased risk. At the same time, switching patients between monitors can harm the care experience and burden frontline teams.  Join this session to hear how two leading health…

Despite years of investment, many health systems aren’t seeing the outcomes or cost savings promised by value-based care (VBC). The missing link? Interoperability that goes beyond check-the-box compliance to deliver real-time, high-quality clinical data that’s actually usable at the point…

Discover how industry experts in revenue cycle management have harnessed the power of automation and artificial intelligence to transform manual remittance-to-deposit reconciliation into a seamless, automated process. Whether dealing with paper-intensive correspondence or Electronic Remittance Advices (ERAs), learn about solutions…

Presenters Christian Carmody, Senior Vice President, UPMC Information Technology Division , Chief Technology Officer, UPMC Tim Calahan, MS, MBA, DBA, Chief Technology Officer, Michigan Medicine Scott Waters, Chief Information and Technology Officer, Overlake Medical Center Clinics Shelly Disser, DBA, Vice…