Ohio State University Wexner Medical Center in Columbus reported a 25% decline in clinical support calls and incidents since 2021, according to a workplace safety update published April 2. The system defines clinical support calls as requests to security for help with patient behavioral concerns, while clinical support incidents are more serious events requiring a formal report, such as injuries or threats. The report covers July through December 2025.
Here are five things to know:
- More than 1,100 team members completed crisis prevention and de-escalation training during the reporting period.
- The system recorded 994 behavioral emergency response team responses, reflecting increased use of early intervention resources.
- Weapons screening at the emergency department showed nearly 1 million screenings at University Hospital since 2020, with nearly 97% clear of prohibited items, and nearly 98% clear at East Hospital.
- High-throughput weapons detection technology implemented in 2025 screened 1.2 million people at public entrances, with 99.8% clear of prohibited items.
- Behavior warning flags in the EHR saw a cumulative documentation rise from 48 in 2022 to 553 in 2024.
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