After piloting its Just In Time prescriber scheduling system, Yakima, Wash.-based Comprehensive Healthcare appointment show rates rose from 58.5% in November 2025 to 70% in January, while cancellations declined from 31% in November to 19% in early April.
The model is live across the organization’s seven behavioral health outpatient clinicians in Yakima, Kittitas, Franklin and Walla Walla counties, allowing clients to schedule medication appointments within three to five days, according to an April 14 news release from the organization.
Rather than scheduling weeks in advance, the model allows appointments to be booked closer to the date of service, which the organization said helps providers respond to urgent needs and reduce gaps in care tied to missed or delayed visits.
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