Nearly 23% of U.S. adults have a mental illness and 48% of those individuals did not receive treatment in 2024, prompting health systems leaders to rethink traditional, clinical-based models of care. To address these gaps, the American Hospital Association’s Community Health Improvement network detailed a population-based behavioral health approach designed to expand access, improve triage and better align resources with community needs.
Here are five elements to know:
- Establish a digital front door
Health systems should deploy digital platforms that offer education and behavioral health assessments as a confidential, convenient entry point.
- Offer early risk level assessments
Providing assessments helps individuals select resources aligned with their risk level, easing strain on the behavioral health workforce and supporting appropriate triage.
- Provide personalized self-care options
Digital tools should recommend resources based on individual preferences, such as podcasts or educational videos, to improve engagement across populations.
- Leverage aggregated data
Hospitals and health systems can analyze data collected through digital platforms to monitor behavioral health trends and identify high-demand topics within their communities.
- Ensure connections to higher-acuity of care
Population-based strategies should include clear pathways to services such as the 988 Suicide and Crisis Lifeline, as well as local hospitals and health systems, for individals requiring more intensive support.
At the Becker's Fall Behavioral Health Summit, taking place November 4–5 in Chicago, behavioral health leaders and executives will explore strategies for expanding access to care, integrating services, addressing workforce challenges and leveraging innovation to improve outcomes across the behavioral health continuum. Apply for complimentary registration now.
