Illinois behavioral health urgent care increases staff and hours as demand gains momentum

McClean (Ill.) County's Behavioral Health Urgent Care center in Bloomington is increasing hours of operation and staff members to account for the heighted demand of care since its opening in January, according to a July 11 report from NPR affiliate WGLT.

The center, previously known as the Triage Center, is operated by the McClean County Center for Human Services and offers crisis screening and intervention, short-term counseling, resource connections and peer support, according to the report.

"We certainly are over the last several months gaining momentum, and we are serving more clients than we had at the beginning of the year," Kim Freymann, chief clinical officer at CHS, told WGLT

As the center increases new patient intakes, it hired additional staff members in preparation of extending hours of operation to be Sunday through Friday from 9 a.m. to 5 p.m. Currently, the center is open during those hours on Sunday, but operating hours on weekdays are from 5 p.m. to 1 a.m.

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