New York has implemented new regulations for insurers designed to improve access to mental health services.
According to a July 8 news release from New York Gov. Kathy Hochul, the regulations took effect July 1 for Medicaid plans. For commercial plans, wait time standards will take effect on a rolling basis as plans are renewed, modified or purchased.
Here are three things to know:
- The new regulations require insurers to provide access to in-network outpatient behavioral health services within 10 days.
- Plans will also be required to maintain up-to-date and accurate network directories, and provide dedicated employees to assist with behavioral health service navigation.
- New York’s FY 2026 budget includes $1 million for enforcing behavioral health parity requirements on insurers. Members may also file complaints if they believe their health plan or insurer is not in compliance with the laws.