The Utah Department of Health and Human Services revoked the license of King of Prussia, Pa.-based Universal Health Services-owned Provo Canyon Springville Campus, effective July 6. The facility must terminate all services by Aug. 6, and new enrollments are prohibited.
The behavioral health campus serves girls ages 13 to 18 and provides short-term stabilization, long-term residential treatment options and year-around academic support. The Provo Canyon Provo campus serves boys ages 13 to 18, and it’s license also has conditions placed on it, according to a June 17 notice.
Here are four things to know:
- The department took the action because of the provider’s “failure to provide applicable health and safety services for clients,” according to a July 6 notice of agency action. The notice cited violations involving client safety, staffing, reporting requirements, background screening and the use of restraints, among other deficiencies.
- The department also cited the provider’s compliance history, including a conditional license issued Feb. 5, 2025, that was extended May 5, 2025, and previous findings from Jan. 22, 2025. The notice said the provider had failed to protect clients from physical mistreatment, withheld material information from the department and did not report certain incidents as required.
- Among the Jan. 22, 2025 citations, the notice said a staff member struck a client during a restraint. The provider also withheld details of a separate incident involving more than 10 clients and assaults on both clients and staff. The provider told the department it preferred to report the incident verbally rather than in writing because written reports are public record.
- The provider may request an administrative hearing within 15 calendar days of receiving the notice. The department said the revocation does not preclude additional agency actions or sanctions.
In a statement shared with Becker’s, a UHS spokesperson said “We disagree with the state’s decision to revoke the Springville Campus license and are evaluating all available legal and administrative options, including an appeal. As this is an ongoing matter, we are limited in what we can say at this time. Our priority remains providing safe, high-quality care and support for adolescents and their families, and we remain committed to serving those in need.
The Springville Campus has never previously faced a licensure revocation action since its opening. Over the past 25 years, thousands of residents have successfully completed treatment at Provo Canyon School. This has had a profound and lasting impact on these individuals’ overcoming challenges with mental illness and enabling them with a foundation for later success in life.”
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